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Having selected a new Audi at your Audi dealership, you’d like to make your first meeting with your new car something exceptional. At the Audi Forum Ingolstadt we offer you very special surroundings for your thrilling first-time encounter.
At the check-in counter in the Customer Center, you will be welcomed by an AUDI AG member of staff who will check your paperwork, answer any queries and consult with you to plan your schedule for the day, based entirely on what you want to do.
One of the highlights of your day is the factory tour, which lasts between one and one and a half hours. A member of our team will show you how state-of-the-art technology and precision workmanship are used to build a new Audi. The Audi A3, Audi A4, Audi A5 and Audi Q5 are built here in Ingolstadt.
Tours only take place on production days, from Monday to Friday by appointment. There are no factory tours on Saturdays or non-production days. Please contact your Audi dealer if you have any questions.
There is a wide range of culinary highlights in store for you at the Audi Forum Ingolstadt. Indeed, when you come to pick up your car, you’re our guest for the day. Help yourself at our varied buffet in the Audi Market Restaurant; treat yourself to a selected range of delicious meals and drinks! You are also welcome to visit the Espresso Bar and the Bar & Lounge.
The Audi museum mobile unites stunning vehicles, moving pictures and thrilling historical information. Experience rare classic cars as if they were still on the roads today. And learn about the fascinating background and history of the Audi brand – either on your own or during a one-hour tour led by an expert.
Daily from 9 a.m. - 6 p.m. Tours in English by appointment.
By choosing Audi, you have shown that you set great store by quality. Don’t miss the Audi Shop, which stocks top-quality branded goods and upmarket lifestyle articles. And be sure to leave enough time to visit the museum shop. Browse a range of model historical cars, antiquarian and current books and attractive items from the Audi Tradition collection, and choose an original and special souvenir to take home.
A thrilling experience awaits: the moment you pick up your new car. In just a few moments’ time, you’ll meet your dream car for the first time. Your customer advisor will hand over the keys and explain your new car’s many functions. Then the time has arrived: you’ll turn on the engine and drive off – the start of a brand-new passion!
New car delivery:
Mondays to Fridays, 8 a.m. – 6 p.m.
Saturdays, 8 a.m. – 5 p.m.
To help you plan the pick up of your new car from the Audi Forum Ingolstadt, please contact your Audi dealer.
Leave the A9 motorway at the Lenting exit (no. 60) and follow the “Audi Forum” signs.
The Audi Lounge and the Audi shuttle service are now available at the main railway station in Ingolstadt (Hauptbahnhof) for the convenience of customers coming to pick up their new cars. Following registration, a VIP shuttle will take you directly to the new car pick-up at the Audi Forum, or to your hotel.
Audi Lounge opening times:
Mon.-Fri. 7.30 am - 4.30 pm
Sat. 8 am - 2 pm
Outside opening times, a transfer service by taxi is available free of charge provided you show your collection slip to the driver.
At Munich Airport take the Ingolstadt Airport Express X109 to the Central Bus Station (ZOB). Customers collecting a new car can take advantage of a free taxi service (0841 1 94 10) direct to the Audi Forum Ingolstadt. Please show your collection slip to the driver.