Audi connect

Audi connect represents the digital connection between driver, vehicle, and infrastructure. It bundles all structures that use online connectivity with the vehicle to provide real-time information and multiple digital functions.

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  • Audi connect removes boundaries. Thanks to intelligent cross-linking of vehicle technology, the driver, vehicle, and environment communicate. This creates optimal conditions for a comfortable drive – despite complex driving requirements.

  • Our technical innovations give the customer valuable time back, relieve him or her of mental strain, and enable a relaxed and, above all, safe driving experience.

  • Audi connect offers a wide range of services that relieve the driver before, during and after the journey. This makes the vehicle an intelligent companion.

Audi A8: Fuel consumption, combined*: 10.8–6.5 l/100kmCO₂ emissions, combined*: 247–170 g/km

Audi A8: Fuel consumption, combined*: 10.8–6.5 l/100kmCO₂ emissions, combined*: 247–170 g/km

What you need to know:

  • Audi connect is an optional piece of equipment that is offered for all new Audi vehicles.
  • Availability of Audi connect depends on the country and model
  • Required SIM cards are installed in many vehicles
  • The availability of the individual Audi connect services depends on the MMI version installed.
  • Some services are tied to licence terms and can be extended after expiration.
  • The services are bundled in packages

How do I network with my vehicle?

How do I network with my vehicle?

Many of the Audi connect services contain country-specific requirements; please first contact your Audi dealer to find out what you may need to consider in order to use the individual services. To use these services, you must have downloaded and activated the myAudi app on your smartphone. You can create your myAudi account easily via the myAudi App or at You should also set up your vehicle in your account. Furthermore, your smartphone should be compatible with the built-in MMI and the myAudi app (this is possible for Apple iOS 10.0 and above and Android 6 and above). Most Audi connect services require an active WLAN connection between your smartphone and Audi MMI. Depending on the type of contract (e.g. via a third-party provider), this can incur additional costs for the data flat rate or data packages. Some vehicles require the customer to have his or her own plug-in SIM card with data packages or a data flat rate via a third-party provider. In this case, a SIM card is not integrated in the vehicle. Please check with your Audi partner beforehand if necessary.

What functions and added value does Audi connect offer?

The Audi connect services are bundled in the following packages:


Audi connect Navigation & Infotainment
In the Infotainment & Navigation package, Audi connect bundles functions that take entertainment, information and comfort to a new level. Benefit from improved route guidance through comparisons with the latest traffic information from the Internet. Closer networking of the infrastructure makes it faster and more comfortable to search for a parking spot, and the destination search is optimised in such a way that various points of interest in the area can be found quickly and easily. Staying up to date while driving is possible thanks to the read aloud function for Twitter messages, online news, and emails.

Audi connect Navigation & Infotainment plus
Audi connect Navigation & Infotainment plus includes innovative Audi connect services that complement the Audi connect Navigation & Infotainment package. For example, you can benefit from enhanced usability thanks to natural language interaction or an extended display of your surroundings by means of 3D optics for better orientation.


Audi connect Emergency call & Service incl. remote control
In the event of an accident or breakdown, the services of the Audi connect package support emergency calls & services, including by remote control. In an emergency, experienced Audi employees from the Damage or Breakdown Service will help you, or an automatic emergency call will be made by the vehicle. The Audi service appointment online proactively informs your Audi partner about upcoming maintenance appointments.


Audi connect e-tron services
Audi connect offers special services for all e-tron models, which help, for example, in managing the vehicle status at a glance, including the charging status and the driving data of the vehicle.

Why am I no longer able to access the "Google Earth" map view in the MMI of my Audi?


Discontinuation of the Audi connect "Google Earth" service and affected Audi models

The Audi connect service "Google Earth" previously enhanced the map view of the Audi navigation systems with a photo-realistic look. Due to a technical change made by the third-party provider Google, the Audi connect service "Google Earth" will no longer be available from 1 January 2021 for the Audi model series A3, A4, A5, A6, A7, Q2, Q5, Q7, TT and R8 built before the model year 2017. If the model series mentioned were built from model year 2017 onwards, it may be possible to activate the Audi connect successor service "Satellite Map" via a free software update within the warranty and/or guarantee period (licence periods and extensions of the "Google Earth" or "Satellite Map" service remain unaffected). Regardless of the model year, the Audi models A1 and Q3 of the respective first vehicle generation cannot be updated and will no longer support the Audi connect service "Google Earth" from 1 January 2021 onwards.

Audi models not affected

No action is required for all Audi models from model year 2019 onwards, because these models have been technically designed for the "Satellite Map" successor service and support it without an additional software update. The latest model generations of the Audi A1, Audi A3, Audi Q3, Audi A6, Audi A7, Audi A8 and Audi e-tron are also not affected, because these models have been supplied exclusively with the Audi connect "Satellite Map" service since the start of production.

Further information

For further information on whether your Audi is affected by the discontinuation of the Audi connect "Google Earth" service, and as to whether it can receive a free software update for the "Satellite Map" successor service, please contact your Audi partner.


Audi worldwide

Models, products and services – switch to your country / sales region website and discover the regional diversity of Audi.



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