Whistleblower System

If your concern relates to a customer compliant or involves a business partner, please get in touch with the offices listed below. The Audi Investigation Office is not responsible for these topics:
- If you have a concern about an Audi product or service,
please contact Audi Customer Support - Do you know of any breaches by our business partners of the Code of Conduct for Business Partners or have you been directly impacted by any breaches? Please contact us at speakup.supplychain@audi.de
Everyone must be willing and able to report specific information on regulatory violations made by Audi Group employees. Confidential reports can be made using the Whistleblower System anytime, in any language. Examples include violations of the Code of Conduct or antitrust law, corruption, infringement of human rights, theft, discrimination, or workplace harassment. In addition to employees, business partners, customers, or other third parties can submit reports if they have specific information about regulatory violations.
Protection for all
The Whistleblower System guarantees the highest possible protection for whistleblowers and persons of interest. An investigation is not initiated until the hint has been reviewed thoroughly and if there are concrete indications of a regulatory violation. The information is handled as part of a fair and confidential process. Discrimination, intimidation or hostility resulting from a report to the Audi Whistleblower System will be investigated and penalized under the same process.
How to submit reports properly
When the Audi Investigation Office receives a report, it conducts a review in accordance with all of the procedural principles required (such as confidentiality and the protection of whistleblowers). Often, the office must speak with the whistleblowers to review a case and initiate any investigation activities needed. For this reason, it is essential to word your report as clearly as possible. It is helpful if you base your report on the Five Ws and H, specifically:
- Who? – Who is it about? Who is affected?
- What? – What happened? Explanation of the circumstances.
- When? – When did the incident take place?
- How? – How many times did it happen?
- Where? – Where did the incident take place?
Whistleblowers should make sure that their descriptions can also be understood by persons who are not familiar with the subject area. It is helpful if you make yourself available for further questions for this purpose. If the whistleblower is prepared to do so but would like to remain anonymous with Audi, they can use the anonymous reporting channels.
Apart from the Audi Investigation Office, other points of contact are involved in handling reports. Following a legitimate report, the Investigation Office usually arranges for the necessary internal investigations to investigative functions (such as special audits or security). The Investigation Office also works with Legal Services and Human Resources to investigate and will initiate any measures deemed necessary.
Find more information on the procedural principles of the Audi Group Complaints Procedure here.

Where can you submit reports?
AUDI AG's Investigation Office is part of the Compliance organization and central point of contact for reports about regulatory violations in the Audi Group. Please contact the Audi Investigation Office via one of the channels listed below.
Contact the Audi Investigation Office
Please read the data privacy statement and the statement of consent before getting in touch.
Online reporting channel
Online reporting channel
It is possible to contact the Investigation Office, share documents and communicate via an online platform. This form of communication is confidential and protected. Whistleblowers have the choice to provide their name or to remain anonymous. A confidential report can be filed with the Audi Investigation Office using this link:
Important note: Should your preferred language not be listed, the hint can also be submitted in any other language. The Audi Investigation Office can also be contacted by e-mail or regular mail in all languages.
The Audi Investigation Office can be contacted via the following e-mail address:
24/7 hotline
24/7 hotline
Reports can be submitted at any time using the international toll-free number: +800 444 46300*
If you do not have access to the toll-free service, please use the following telephone number (charges apply): +49 5361 946300.
Country-specific telephone numbers
Country | Toll-free numbers | Country specific numbers |
---|---|---|
Brasil | 0800-5912743 | 021-23911381 |
Mexico | 001-800-4610242 | 0155-71000355 |
Slovakia | 0800-002576 | 02-33325602 |
USA | 833-6571574 | 908-2198092 |
South Africa | 0800-994983 | 021-1003533 |
Malaysia | 1-800-819523 | 0154-600099 |
Argentina | 0800-6662992 | 011-52528632 |
*Some countries do not have access to the toll-free international hotline. In this case, please use the telephone number (charges apply) or the country-specific telephone number.
Postal address and in person
Postal address and in person
Postal address:
AUDI AG
Whistleblower System
85045 Ingolstadt
In person:
Audi Investigation Office
AUDI AG
I/GC-H
85045 Ingolstadt
Please send an e-mail to
whistleblower-office@audi.de to schedule an appointment in advance.
Ombudspersons in the Volkswagen Group
Ombudspersons in the Volkswagen Group
Aside from the Audi Investigation Office, there are two external lawyers (ombudspersons) who act as neutral mediators. The external ombudspersons appointed by the Volkswagen Group act as trusted lawyers who receive hints regarding possible regulatory violations and check whether they are plausible and substantive. Ultimately, they pass on all the information in the scope discussed with the whistleblower to the Audi Investigation Office for further processing.
You can find more information and all reporting channels for the ombudspersons
here.
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