Stress-free driving thanks to smart early detection

A small flashing light – enough at times to throw a driver’s daily routine into disarray if it means a service indicator lighting up unexpectedly. To ensure stress-free driving and high quality, car manufacturers advise customers to take their vehicle to the workshop at predefined intervals. These intervals are usually based on average values and not on individual driving style and actual wear.

Audi makes the maintenance process predictive and convenient: from regular monitoring of the condition of parts based on time, mileage and sensor data to notifications in the myAudi app through to making contact via Audi service partners. The service you need, when you need it!

Predictive Maintenancenotifies Audi drivers when condition data indicates increased wear or potential issues affecting the performance of certain vehicle components, or when checks are due. The vehicle can detect existing or foreseeable maintenance or repair requirements thanks to the use of sensitive sensor technology and evaluation of real-time data. This is based on sensors recording data from selected parts while driving. An analysis tool continuously compares this data with the optimal values from intact components – and can thus predict the need for maintenance. The objective is to predict the appropriate time to carry out maintenance.

Technology

Customers can see the status of selected wear parts at a glance. For example, information on the current condition of the brake pads or the 12-volt battery is presented clearly in the myAudi app. Other details shown include the often overlooked expiry date of the first-aid kit. Thanks to the app, customers can take action early on and reduce the risk of unscheduled downtime. By activating predictive maintenance in the myAudi app, the previously appointed authorized dealer contacts the customer if needed when maintenance is required.

Benefits

Up to now, vehicle maintenance was completely reactive and tied to fixed maintenance intervals. With reactive maintenance, wear-related problems are only dealt with after they have actually occurred, resulting in potential vehicle breakdowns or downtime during repairs. Additional costs and unforeseen delays are also possible consequences – a major annoyance for any customer. Conversely, if maintenance is carried out too early because of fixed maintenance intervals, there is a risk of wasting resources unnecessarily.

Predictive maintenance offers many advantages that simplify the everyday lives of Audi drivers.

• Smart and predictive: The vehicle measures and analyzes selected wear parts, so that potential defects can be detected early on and unexpected downtime can largely be avoided.
• Convenient and stress-free: When customers activate the function, condition data relevant to maintenance for selected components is automatically transmitted to their chosen service partner. The Audi Partner then contacts the customer by phone if maintenance is needed
• Cost-efficient and time-saving: Maintenance work that can arise because of delays in carrying out repairs can be avoided in certain cases. Towing costs can be reduced, depending on the nature of the damage and response times, as can vehicle downtime and idle time.
• Free-of-charge and value-preserving: The predictive maintenance service is free to use. Needs-based maintenance can help reduce wear on selected components and keep the vehicle in good condition.
• Needs-based: Maintenance appointments can be planned more efficiently based on vehicle condition data.
• Tailored: Customers receive an offer tailored to their needs in the event of required maintenance or repairs – naturally with the customary quality expected of Audi Genuine Parts.